Update: Bethesda Says "Sorry" for Cheap Fallout 76 Bag in $200 Collector's Edition

Update: Bethesda Says "Sorry" for Cheap Fallout 76 Bag in $200 Collector's Edition

This isn't what I ordered.

Update: Following a public backlash against the quality of the bag included in the Fallout 76 Power Armor Edition, Bethesda has apologised and is offering a small amount of in-game microtransaction currency as compensation.

"We understand and respect that there is disappointment with the bag in the Power Armor Edition. We are sorry," reads the tweet from Bethesda. "Please contact Bethesda Support to provide proof of your CE purchase. They will assist in granting your account 500 Atoms."

500 Atoms, which can be spent in the Atomic Shop on cosmetic items, equates to about $5 of real world money. The reaction from Twitter users, posting comments under the compensation announcement, is as you might expect: hostile. 500 Atoms will get you a cap from the in-game store. It's fair to say that this apology has only angered fans even more.

Original Story:

Fallout 76 continues to face criticism from customers and this time not even for the game itself. Instead criticism is coming for the $200 collector's edition which promised a nice canvas bag to carry the life-size Power Armor helmet. What collectors ended up getting was a nylon bag.

Customers who final received their shipments of the $200 Power Armor edition of Fallout 76 began posting pictures of their shipments. But customers who opened their purchase expecting a military-style canvas carrying case were instead greeted by Nylon. An okay material but it's not canvas.

Source

No doubt the materials were swapped due to manufacturing demands and Bethesda appears to have confirmed as much in one support email posted online. A Bethesda customer service rep asked about the materials of the collector's edition responded that material unavailability led to the switch to nylon.

Bethesda could have clarified that it was swapping out canvas, a material that not only offers benefits in durability but can be repaired, with the lighter, more delicate nylon. Does Bethesda expect us to survive the apocalypse when we're carrying our gear in nylon bags? I think not.

Of course the criticism of the collector's edition is most likely an extension of the frustration some fans have over Fallout 76 itself which hasn't been critically received by players and critics. For our take on Bethesda's West Virginian apocalypse check out our Fallout 76 review and our Fallout 76 guide.

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Matt Kim

News Editor

Matt Kim is a former freelance writer who's covered video games and digital media. He likes video games as spectacle and is easily distracted by bright lights or clever bits of dialogue. He also once wrote about personal finance, but that's neither here nor there.

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