BioWare held its VIP demo for Anthem this past weekend, but things didn't go as smoothly as planned. Server issues and an "infinite load" problem kept many players from just logging into the Anthem demo almost as soon as it went live. BioWare now says it's working hard to ensure those problems don't repeat in the upcoming public demo.
In a new blog post published today on the official Bioware website, head of live service Chad Robertson outlined some of the problems being addressed to ensure Anthem doesn't repeat the issues that plagued its VIP demo. These include fixes to:
- Entitlement bugs
- Server performance updates to address much of the rubber-banding
- Fixes for infinite loads and more being investigated
- Platform bugs to validate Javelin unlocks
- Client and platform login bugs
Furthermore, Robertson says the full retail version of Anthem is already patched of bugs that might've been present in the previous demo. These include fixes to: matchmaking, weapon stat glitches, XP inconsistencies, and the addition of the new Launch Bay social hub.
The VIP Anthem demo was available to anyone who pre-ordered Anthem or joined EA's Origin subscription service. But almost as soon as the VIP demo went live last Friday, players reported they were unable to join a session of Anthem due to servers reaching max capacity. BioWare and EA later clarified that the problem was an "infinite loading" issue, but regardless players were still locked out.
BioWare responded quickly and tried to get the VIP Anthem demo up-and-running, but some problems persisted throughout the weekend, most notably on the Xbox One version.
Despite the issues some players faced, BioWare reported that Anthem demo players logged in almost nine million hours of play across two and a half days of playtime. Those figures don't necessarily translate to Anthem pre-orders as the VIP demo was also available to those who subscribe to EA Access Origins, or players who received a friend invite from someone with access to the VIP demo.