The free-to-play monster slayer Dauntless launched May 21 across three different platforms—Xbox One, PlayStation 4, and the Epic Games Store—with total crossplay, and a lot of people jumped online to check it out. It was maybe a few more than anticipated though, as servers loaded up and queue times skyrocketed.
When Dauntless went live, reports of service issues started to come in, and soon the drizzle was a flood. Anecdotally, our own Mike Williams and I encountered astronomical wait times yesterday to get into the game. As chronicled by the Dauntless account on Twitter, a service update led to long queue times to get back in, as well as a limited number of spots on the server.
"We know queue times aren't fun," wrote the account. "But the alternative was to turn things off. We decided it would be better for people to play (but potentially wait a while) than to not be able to play at all."
As of this writing, developer Phoenix Labs has been slowly increasing the number of players that can get in the game and is turning servers back on, getting things back up to speed. In a statement to USG, Phoenix Labs elaborated on the cause of it all.
Planning for service load and scale testing is a very complicated problem. We planned for the large influx of players and ran numerous tests across Dauntless and its services. The tricky thing is, it's difficult to know how things will operate until the players actually show up. We're continually triaging and everyone here is working to optimize matchmaking, capacity, and other service issues.
A spokesperson for the studio suggested following the game's Twitter feed and status page to keep up with where the servers are at. It's hard to imagine the load that crossplay between Xbox One, PlayStation 4, and PC players all at once measures up to, but this is at least some indication of it. And at least it seems like Dauntless players are having some fun with it.
If you're planning on hopping into Dauntless today, be sure to check out our beginner's guide to Behemoth slaying, as well as our how-to on how to link up your account for play across all your systems.