Over the weekend and earlier this week, Bungie came under fire when it was found that Destiny 2 was throttling experience gain. The faster you kill enemies and complete objectives, the more the game hacks off the experience you're supposed to be getting. At the highest level, players are only getting 4 percent of the XP that they've earned. Bungie fixed this by deactivating the system a day later and updating the experience totals needed to level. They've promised to speed up leveling since then.
This is all important because endgame leveling feeds into a progression that gives the player a Bright Engram every time they level. Bright Engrams drop customizations options, including emotes, shaders, sparrows, ships, and exotic ornaments to change the look of your weapons. You can purchase Bright Engrams with real money and many players charged Bungie with experience throttling to encourage microtransaction sales.
Bungie screwed up big time here. Destiny 2 is already falling into a bit of a pit as the veteran fandom begins to find more areas of the game they dislike. The developer is addressing many of these endgame issues now, instead of promoting the upcoming expansion, Curse of Osiris, as it planned. So, this additional situation isn't sitting right with folks.
To be clear, the issue here isn't necessarily the experience throttling, it's Bungie's lack of communication and transparency about the system. Experience throttling is a big part of other massively multiplayer online games-hopefully, we're not still having the discussion about whether or not Destiny is an MMO.
I play a lot of MMOs and experience throttling is a firm part of most in some fashion. World of Warcraft has a system that's used in most MMO titles: rested experience. In this system, resting at a city allows you to accrue a bonus to your experience gain. The longer you stay in the city or offline, the more rested experience you gain.
When you head back out in the world to quest, run dungeons, or raid, any experience you gain gets an additional bonus. If you were to gain 60 XP for killing a mob, with the rested bonus you'd get 120 XP. The rested bonus is relative to the current level, so it's actually more valuable for players at higher levels.
The system is meant to encourage players to log off and take breaks. It also pushes players to congregate in towns and cities. You can keep powering through and leveling if you want, but the bonus makes things go faster. Most MMOs since World of Warcraft use a similar rested experience system: Final Fantasy XIV, Star Wars: The Old Republic, Aion, Rift, and more.
Destiny 2's system operates on a similar idea, but in reverse and with heavy amounts of obfuscation. Experience gain still has two versions: normal and boosted. Bungie's problem is "normal" is the lower, throttled version, where you think you're gaining a certain amount of experience, but you're in fact gaining much less. "Boosted" is the slower method, where you take your time and gain experience at the pace Bungie intends, and thus net the full amount of your effort.
Transparency about this system would've helped Bungie immensely, but I think the method would still have a heavy psychological cost on the player, because it feels like they're losing something. You're technically losing experience when you fall out of the rested state in World of Warcraft, but rested experience is framed as a bonus, not the normal operation of leveling. Players want to get the bonus, so they go rest. As far is any game is concerned, neither mode is "good" or "bad", but in terms of framing experience throttles to the player, "rested experience" is a much better method.
Think of it this way. Destiny 2 could have presented it from the beginning as a system where if you were "charged", "rested", or however you want to put it, you gain an enhanced amount of experience. This charge goes away the more you kill, recharging a bit as you rest. The lower your charge, the less experience you get. They could even make it so that grouping lowers the rate of charge loss. Then progression becomes a matter of managing your charge; it doesn't have to be an actual bar the player can see, but players should know about the system so veterans can work out optimum uses of the system. Bungie can't do that now though, because mentally, players will already see the higher state as "normal" and will thus perceive the other state as a loss. You want players to feel empowered, not like they're losing something.
To be clear, throttling in MMOs is done on more than a pure experience basis. Raid lockouts, first-time rewards for daily dungeon runs, and daily quest limits are all throttling player progression, just in a different way. If players were able to, some would run raids and dungeons back-to-back to maximize loot gain. Many are just used to a structure where you can only run a raid once a week, or you have only complete a limited amount of daily quests each day.
All of these methods are about player management, because the truth is players will consume content faster than the developer can create it. These various throttles keep players playing, while developers work behind the scenes to make more raids, dungeons, quests, and gear. I'm sympathetic to Bungie's dilemma here, I just have a problem with the way it was handled. (As does the userbase of Destiny 2.) Players don't need more reasons to distrust you. Always be open and honest with your game's systems, because given enough time and people, you will eventually be found out.
Bungie got found out and now it has to deal with the consequences.