GameStop Says Its Stores Should Stay Open Because They're "Essential Retail"

GameStop Says Its Stores Should Stay Open Because They're "Essential Retail"

Despite the pandemic and pressure from authorities, GameStop wants to stay open.

Earlier today, GameStop let customers know that they could pick up Doom Eternal a day early, a decision made to lower the amount of foot traffic at its stores for the sake of worker and shopper safety during the COVID-19 coronavirus pandemic. According to two new reports, GameStop corporate is now telling its employees to challenge law enforcement and other authorities seeking to shut stores down, as GameStop contends it qualifies as "essential retail."

This afternoon, both Kotaku and Vice Games obtained a memo sent to GameStop store workers in which GameStop contends that its locations should not be considered non-essential (local orders for the closure of non-essential retail are being questioned by the National Retail Federation for the non-specificity of the terminology). The memo refers to products GameStop says "enable and enhance" working from home:

Due to the products we carry that enable and enhance our customers' experience in working from home, we believe GameStop is classified as essential retail and therefore is able to remain open during this time.

In a statement given to IGN, GameStop provides a list of products ranging from webcams to keyboards, chargers, and audio gear that it feels qualify as essential. No games or explicitly game-related products were listed. USgamer has also reached out to GameStop for comment, and we will update this article if we receive a response.

The flyer distributed alongside the memo directs law enforcement or other authorities to call GameStop's corporate office.

Earlier this week, Kotaku published a report on GameStop locations that lacked promised cleaning supplies for the sake of sanitizing stores and keeping employees safe. In the days since, GameStop has told employees to shut down demo kiosks, canceled all nighttime launch events for the foreseeable future, and moved up the release of Doom Eternal. Still, the company has not taken action to close any of its stores, including those in states like Washington and New York which have seen the highest number of coronavirus cases in the United States.

One frustrated, anonymous GameStop worker told Vice that they would show up to work on Friday, take their copy of Animal Crossing: New Horizons home, and leave their keys to the store behind. Employee satisfaction appears to have plummeted at many locations over the past year as GameStop has closed stores and allegedly piled on pressure for sales quotas.

Sometimes we include links to online retail stores. If you click on one and make a purchase we may receive a small commission. See our terms & conditions.

Mathew Olson


Mathew Olson is a writer formerly of Digg, where he blogged and reported about all things under the umbrella of internet culture (including games, of course). He lives in New York, grew up under rain clouds and the influence of numerous games studios in the Pacific Northwest, and will talk your ear off about Half-Life mods, Talking Heads or Twin Peaks if you let him.

Related articles

ID@Xbox's 6-Part Showcase Spotlights Indies That Would've Been at GDC 2020

It's sort of like a bunch of tiny Nintendo Indie World videos all released at once.

A Music Festival in Minecraft Is Raising Funds For Coronavirus Aid Later This Month

Block by Blockwest isn't the same as a real festival, but does SXSW have square pigs?

The Last of Us Part 2 and Iron Man VR Have Been Delayed Indefinitely

"Logistically, the global crisis is preventing us from providing the launch experience our players deserve."

In Apex Legends, Duos and Map Rotations Are Here to Stay

Along with a lore dump and a limited time event, Apex gets more ways to play next week.

You may also like

Final Fantasy 7 Remake's Developers Tried to Avoid Playing Favorites With Tifa and Aerith

Co-Director Naoki Hamaguchi and Producer Yoshinori Kitase tell us about giving Tifa and Aerith equal time, how their vision for the remake evolved over time, and more.

Major Game Delays Due to COVID-19 Have Only Just Begun

With games like Wasteland 3 and The Last of Us Part 2 already delayed, we're just beginning to see the effects of the virus on gaming.

Animal Crossing: New Horizons Emanates Powerful Flip Phone Nostalgia

Anything worth saying can be said in three words and an acronym.

Tarantula Island is Dead. Long Live Tarantula Island

A PSA for Animal Crossing: New Horizons players: A new bug has crushed our self-made tarantula island dreams.