Many Google Stadia Early Adopters Are Still Waiting on Their Access Codes

Many Google Stadia Early Adopters Are Still Waiting on Their Access Codes

No code, no playing on Stadia.

The appeal of Stadia, Google's game streaming platform, is the idea that once you have it, you'll be able to play your games anywhere and everywhere (so long as you have an internet connection and compatible devices to handle it). What's been stopping some early adopters from getting started with Stadia isn't a lack of the right device, but a lack of an invite to the service. Even now, two days after the official launch, some Stadia buyers say they're waiting on their invite codes.

Late Wednesday, the day after Stadia's official launch, a community manager for Stadia confirmed on Reddit that Google was working to send out access codes via email for pre-orders placed on or after July 1. On Thursday at 1:16 p.m. ET, Google reiterated that codes were in the process of being delivered for orders from July onwards.

With the Founder's Edition only having sold out late last month, that means a lot of Stadia buyers were left in the lurch regardless of whether they received their kit with the controller and Chromecast Ultra on launch day.

On the official Stadia Discord, a "code-check" channel was spun up for users to self-report when they placed their orders, the delivery status of their kits, and whether they've received their access codes yet. At the time of publication, the channel is still fairly active, with multiple users having recently reported that they had either just received their access code or were still waiting for it on orders placed in mid-to-late September.

Throughout Wednesday and Thursday, numerous users have taken to r/Stadia to vent their frustrations with Google customer support queue and, in some cases, having their kits in-hand with no way to use them.

In addition to the delays in access code delivery, Stadia's rollout has been marked other unwelcome last-minute surprises for early adopters. The Stadia controller's wireless functionality only works with Chromecast Ultra at the moment, features like State Share, Crowd Play, and even Family Sharing aren't coming until 2020, and a revised announcement of the initial lineup of games only came a day before launch.

For more on Stadia, read Mike's review and check out his impressions of how Stadia works out in the real world with Wi-Fi connections of varying quality.

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Mathew Olson

Reporter

Mathew Olson is a writer formerly of Digg, where he blogged and reported about all things under the umbrella of internet culture (including games, of course). He lives in New York, grew up under rain clouds and the influence of numerous games studios in the Pacific Northwest, and will talk your ear off about Half-Life mods, Talking Heads or Twin Peaks if you let him.

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