Metro Exodus is going to be exclusive to the Epic Games Store when it launches on PC digitally next month. The move to exclusivity isn't seamless however, as some pre-orders will be affected by the digital platform change at launch.
Deep Silver and 4A Games made a surprise announcement earlier this week when it was revealed that the upcoming Metro Exodus is going to be a timed-exclusive for the Epic Games Store. Pre-order pages for Metro Exodus were removed from Steam later that day, with a message from Valve saying how it was "unfair" to customers that Metro Exodus was switching digital retailers without proper warning.
Some customers also complained about Metro's switch to the Epic Games Store as they don't wish to purchase a copy through Epic's digital store. But players who pre-ordered a physical PC version of Metro Exodus might not have a choice. Deep Silver clarified on Twitter that physical PC copies of Metro Exodus will be coming with an Epic Game Store key, not a Steam key.
Your physical copy of Metro Exodus will now ship with an Epic key— Metro Exodus (@MetroVideoGame) January 29, 2019
Adding to the confusion is the fact that customers who pre-ordered Metro Exodus through the Humble Store will have their orders honored, but with a Steam key not Epic Game Store key.
Greetings, Metro fans! Existing Metro Exodus pre-orders will be fulfilled via Steam key on release - Feb 15th, 2019. More information can be found at https://t.co/eKEJ2vIV5Y— Humble Support Ninja (@humblesupport) January 29, 2019
Deep Silver already confirmed that pre-orders made on Steam before the switch to Epic Games Store will be honored with a Steam code. Furthermore, any expansion pass content purchased in the Metro Exodus Gold Edition will also be available through Steam. But players who pre-ordered physical versions of Metro Exodus who aren't keen on the idea of using the Epic Games Store will be left with no other options than to use Epic's launcher.
Metro Exodus' switch to Epic Games Store exclusivity earlier this week created a lot of commotion. On one hand, it's yet another high-profile PC release leaving Steam. Ubisoft announced a similar exclusivity with Epic Games for The Division 2, and publishers like Activision Blizzard and Bethesda are using their own digital stores to sell their games.
On the other hand, some players loyal to Steam and its brand have reacted to the news poorly and bemoan the fracturing of the digital PC market. Valve says the move is unfair for consumers, and we believe the uncertainty in the digital PC market is creating some anxiety in customers.