Update: Nintendo of America reached out to USG to deny the existence of a Switch exchange program. You can find more here. The original story follows:
The launch of the new Nintendo Switch revision can be a little confusing if you're not sure what you should be looking for. But it seems like there might be a solution now for folks who didn't check the model number first, as it seems Nintendo is offering upgrades to those who bought an old Switch model after a certain time.
First posted to Reddit, one user claims a Nintendo rep told them that exchanges were being offered, from the old model to the new one, if purchased on or after July 17. Another in the comments backed them up, saying they had set up a replacement though they also had to cover shipping costs.
We reached out to Nintendo support and verified that this offer stands, though a support rep told us that you should check with your retailer first. If that option is unavailable, then you can talk to Nintendo support and get an option figured out through them. It's important to note this is only confirmed for Nintendo of America, and it's unclear if this policy would make it over to other regions.
July 17 is an important marker, because it was the day the new Nintendo Switch revision was revealed. It's the second of two model revisions alongside the Switch Lite, though this new Switch is essentially just a slightly tuned-up version of the old model. The form factor is the same, but the processor inside gives it a bit more battery life, which is handy for those long on-the-road sessions of Breath of the Wild.
This also follows reports that Nintendo of America is offering to fix Joy-Cons suffering from the infamous drift problem. It seems with a new wave of Switch users coming in, Nintendo wants to make sure customers are getting what they want out of the hybrid console. If it's real, that's a pretty good way to ease folks' worries about picking the right model out of the case.
While the newer Nintendo Switch model should already be on shelves now, the handheld-only Nintendo Switch Lite will launch a little later on September 20. Keep up with all the info on the Lite in our Nintendo Switch Lite guide.