Report: PS4 Users are Setting Messages to Private After Discovering New Bug That Bricks Consoles

Report: PS4 Users are Setting Messages to Private After Discovering New Bug That Bricks Consoles

A bugged message can reportedly brick your console.

PlayStation 4 users are reporting a messaging glitch that's causing some consoles to brick forcing owners to factory reset their PS4 systems. The exploit is used via the PS4's in-console messaging system and can be prevented by setting messages to private.

On the PS4 subreddit there are reports from players who received strange messages that once opened caused their consoles to lock up. Apparently even receiving the notification of the message can cause a forced reset.

A top post on the subreddit is warning other users to set their messages to private lest they fall victim to the bug. They explain that it happened to them and their party members during a game of Rainbow Six: Siege, and that the only party member not affected was the one who had their messages set to private.

While there's no official explanation for the bug, many in the thread are speculating that the attacks are like a text-exploit used to crash iPhones a couple years back. Those attacks took advantage of exploits in the code that processed texts.

There's no official word from Sony regarding this exploit but in the meantime you can set your messages to private by logging into your PS4, going into Account Management, then Privacy Settings, to Personal Info where you can set messages to either Friends Only or No One.

Sometimes we include links to online retail stores. If you click on one and make a purchase we may receive a small commission. See our terms & conditions.

Matt Kim

News Editor

Matt Kim is a former freelance writer who's covered video games and digital media. He likes video games as spectacle and is easily distracted by bright lights or clever bits of dialogue. He also once wrote about personal finance, but that's neither here nor there.

Read this next

Once the King of PC Gaming, MechWarrior is Now the Big Stompy Ghost of a Bygone Era

A legacy series returns, and there’s little else like it in gaming today.

If You're Bad at Tetris 99, You Can Now Squad Up For Help

The puzzle-battle royale hybrid just got friendlier.

Resident Evil's Newest Survivor is a Living Homage to "Jill Sandwich"

Martin should probably stay away from small rooms with descending ceilings.

The CEO of Japanese Indie Publisher Dangen Entertainment Resigns As Allegations of Harassment Mount

Ben Judd is stepping back from the publisher he helped found, as well as his "other industry endeavors."

The Game Awards is Launching a New Initiative Featuring Limited-Time Demos of Upcoming Games

Over a dozen games will have demos available for a limited time.

More News

If You're Bad at Tetris 99, You Can Now Squad Up For Help

The puzzle-battle royale hybrid just got friendlier.

Resident Evil's Newest Survivor is a Living Homage to "Jill Sandwich"

Martin should probably stay away from small rooms with descending ceilings.

The CEO of Japanese Indie Publisher Dangen Entertainment Resigns As Allegations of Harassment Mount

Ben Judd is stepping back from the publisher he helped found, as well as his "other industry endeavors."

More on PlayStation 4

Predator Hunting Grounds Gameplay: Release Date, PS4 Exclusive, Can You Play as The Predator?

There’s a brand new Predator game coming to PS4. Here’s what you need to know about Predator Hunting Grounds.

Ghost of Tsushima Release Date, Gameplay, New Trailers - Everything we Know

Here's all the information on Sucker Punch's Ghost of Tsushima, such as a potential release date, gameplay, trailers, and much more.

Doom and Doom 2 on Console Are Getting Free Classic Map Pack Add-Ons

Bethesda says "hell yes" to bringing Final Doom to consoles.

Meet the Player Protesting Call of Duty: Modern Warfare's Violence by Playing as a Pacifist

This artist's act of protesting the violence in the Modern Warfare series is playing them without hurting a soul.