Update: "We’re aware of the current issues and are actively looking into any other issues as they arise - we’ll continue to update the Rockstar Support pages with more information as it becomes available," a Rockstar Games spokesperson told USgamer. Rockstar Games has also released one update for the Rockstar Games Launcher, and put up a general troubleshooting page with potential fixes. There's no word when players can expect further fixes for all the issues.
Today marks the official release of Red Dead Redemption 2 on PC. Alongside the game's launch on a new platform, it's also the first time many have users the new Rockstar Games Launcher. The new app seems to be the new destination for Rockstar titles on PC, an update of the old Rockstar Games Social Club application. Unfortunately, both Red Dead Redemption 2 and the Rockstar Games Launcher are having problems, preventing players from even loading the game up.
When I went to load the game this morning, I found that the Rockstar Games Launcher would simply crash when I hit "Play". The error message I got said simply "The Rockstar Games Launchers exited unexpectedly." Heading over to Reddit, I found I'm not alone in running into this error. It's a bit of meme actually.
The second error is happening to players who can actually get Red Dead Redemption 2 to start loading. They're seeing the game boot up to a loading screen, only to crash back to desktop. Either way, many are looking at the desktop when they expect to be looking at Red Dead Redemption 2 on PC.
Rockstar Support on Twitter is pointing players towards a support page for the problem. The page itself asks players to make sure that their graphics card drivers are up-to-date. For Nvidia owners, that'll be driver version 441.12, while AMD owners should be on driver version 19.11.1. Another fix on the page is to run RDR2.exe as an administrator. Other users have reported that Red Dead Redemption 2 started up after they disabled their antivirus software.
According to Rockstar Support emails, Rockstar is working on an emergency patch update. There's no word as to when that patch will drop, but we'll see if that corrects the crashes. Beyond those problems, the players who have been able to load Red Dead Redemption 2 on PC are reporting additional problems, like their CPUs maxing out, low FPS, and crashing when trying to run the PC benchmark.
We've offered some fixes to common issues with Red Dead Redemption 2 on PC over in our guides section, including a potential crash at the intro screen. Beyond that, you can take a look at our extensive list of guides for the entire game.