Refunds Are Being Offered To Shenmue 3 Kickstarter Backers Who Don't Want To Wait A Year For Steam

Refunds Are Being Offered To Shenmue 3 Kickstarter Backers Who Don't Want To Wait A Year For Steam

They're also scrapping one stretch goal in favor of some others.

Those holding out for Steam keys for Shenmue 3 will have to wait a while. Today, the dev team announced that there wouldn't be day-one Steam keys for those who backed the campaign expecting one, leaving only a few options: wait, accept a different platform, or accept a refund.

In a blog post on the Shenmue 3 Kickstarter today, the team confirmed it had originally planned for distribution through Steam, but later partnered with Epic after "taking publishing and sales considerations into account." There were discussions to offer Steam keys on day of release, but coordination with involved companies was "untenable," so now Steam keys are being offered, albeit one year later.

PC backers can change their selected version of the game to an Epic Games Store key or a physical disc with an EGS key, though they note that the physical version's disc contains the Epic Games Store launcher and not the game's data. If you select a PC physical or digital version, then there's also an option to receive a Steam key in one year's time as part of that package.

If none of those options appeals to you, there's always a refund. The Shenmue team has agreed to honor refund requests following a future update announcing the process—with the caveat that in the case of rewards within a tier such as in-game content that have already been created and implemented, a full refund may not be possible.

Alongside this news, the team announced a number of backer rewards that managed to make it, as well as one stretch goal it was not able to implement. "In order to maximize game quality under the adjusted budget, game planning was fundamentally altered and ultimately allowed us to incorporate a number of different elements beyond our original expectations," writes the dev team.

The stretch goal for the "Character Perspective System" has not been implemented, while expanded side activities beyond the stretch goals have been added. The team also notes more cinematic scenes and nostalgic flashbacks involving the world of Shenmue have been implemented, alongside a greater scale and a deeper battle system.

Longtime series director Yu Suzuki closed the post with an update, thanking fans for the support while addressing the changes to the campaign. "Along with the significant project changes at the heart of this announcement, there have been many other changes since our original assumptions," writes Suzuki. "I believe, however, that the game overall has been strengthened and that Shenmue III has assuredly been transformed and is heading in a positive direction."

Shenmue 3 has been in turbulent waters, suffering several delays leading up to its current November 19 release date and experiencing backlash over its exclusivity deal with Epic. Also, with so many years in development and this story only getting up to 40% towards the finish line, it's hard to imagine what a conclusion to Shenmue might look like. Still, I played it at E3 2019, and while it's certainly a game frozen out of time, that isn't a wholly unappealing pitch. Part of me really wants to play a Dreamcast-style Shenmue in 2019. We'll see what that actually pans out to be in November.

Sometimes we include links to online retail stores. If you click on one and make a purchase we may receive a small commission. See our terms & conditions.

Eric Van Allen

News Editor

Eric is a writer and Texan. He's a former contributor to sites including Compete, Polygon, Waypoint, and the Washington Post. He loves competitive games, live music, and travel.

Read this next

Shenmue 3 Looks Modern, but its Dialogue is Vintage Dreamcast

Don't forget to buy tokens if you wanna play.

Shenmue 3 Was a Much Simpler Game Before Deep Silver Agreed to Publish It

In the Beginning, there was only story and quick time events.

Shenmue 3's Refund Process is Starting Soon, But It Might Take a While

PC backers will have a two week window to ask for their money back.

Shenmue 3 Feels Like a Modern Dreamcast Game

For better or worse, the latest Shenmue game doesn't stray far from its deep roots.

Yu Suzuki Says Shenmue 3 Will Get Us 40 Percent Through Ryo's Story

There's still a lot more Shenmue where that came from.

Epic Games Store Snags Another Big Exclusive: Cult Favorite Shenmue 3

Yu Suzuki's long-awaited sequel is coming to PC...via the Epic Games Store.

More News

PUBG's Next Season Will Have Players Flinging Blades and Pans in a Refreshed Miramar

Season 5 will focus on improving PUBG's second map and adds a number of new features, including the ability to toss items and melee weapons.

The Analogue Pocket is Bringing Retro Handheld Gaming Back to Life

Analogue's new device looks like a Game Boy Pocket but supports a lot more than Game Boy classics.

Bloodlines 2 Delayed to Avoid the Issues That Plagued the Original

Vampire: The Masquerade - Bloodlines 2 is still targeted for 2020, but it'll come out later than Hardsuit Labs had initially hoped.

More on PC

PUBG's Next Season Will Have Players Flinging Blades and Pans in a Refreshed Miramar

Season 5 will focus on improving PUBG's second map and adds a number of new features, including the ability to toss items and melee weapons.

Bloodlines 2 Delayed to Avoid the Issues That Plagued the Original

Vampire: The Masquerade - Bloodlines 2 is still targeted for 2020, but it'll come out later than Hardsuit Labs had initially hoped.

Fortnite XP Guide - How to Earn XP and Increase Your Level

This is our guide to the new Fortnite XP system, and how you can earn XP to increase your overall level.

Fortnite Medals List - How to Earn New Medals and Refresh the Punchcard

This is our full guide to the new Fortnite Medals system, including how to earn them, and times for the Punchcard refresh.

Fortnite 2 Map - All Named Locations and Landmarks on the New Fortnite Map

This is your overview to the Fortnite 2 map, including all the new landmarks and named locations on the Chapter 2 map.

Why The Division 2 Is Still Hard to Jump Back Into

With the new Title Update and Episode, The Division 2 should be easier to get into, but it's not.

More Adventure Games

The Witcher 3 Skellige Gwent Cards - Where to Find the Best Gwent Cards for the Skellige Faction

Here's where you can find the best Skellige Gwent faction cards in The Witcher 3.

The Witcher 3 Bestiary List - Every Monster Weakness

Everything you need to know about monster weaknesses and more in The Witcher 3.

The Witcher 3 Mutations - How to Get and Use Mutations

Here's how to unlock Mutations and use them correctly in The Witcher 3.