Sony No Longer Providing PlayStation Store Game Codes to Retailers [Update]

Sony No Longer Providing PlayStation Store Game Codes to Retailers [Update]

It looks like players won't be buying digital PS4 games from GameStop or Amazon anymore.

Update: A Sony spokesperson has provided USG with a statement confirming the change in policy.

"We can confirm that as of April 1, 2019, Sony Interactive Entertainment will no longer offer full games through SIE’s Global Digital at Retail program. This decision was made in order to continue to align key businesses globally. To support full games and premium editions, SIE will introduce increased denominations at select retailers. DLC, add-ons, virtual currency, and season passes will still be available," said the spokesperson.

It an odd shift of policy, Sony Interactive Entertainment will apparently no longer allow retailers worldwide to see PlayStation Network game codes. Currently, you can buy digital PSN game codes on other retailers, and then redeem them on the PlayStation Store. Twitter user Wario64 was the first to note the change. He posted a memo from GameStop with the listed change.

Starting April 1, it looks like all retailers worldwide will no longer sell game codes that can be redeemed on the PlayStation Store. GameStop is apparently going to work to remove all full digital game SKUs from its point-of-sale system "over the coming weeks." The major issue is GameStop customers who have pre-ordered digital PS4 games that come out after April 1, 2019. It seems two titles are exempt: Days Gone and Mortal Kombat 11.

"Guests with reservations on full game digital versions of PS4 games that release after April 1st, 2019 should be encouraged to switch their reservation to a physical version of the game. As an exception full game digital versions of Days Gone and Mortal Kombat 11 on PS4 will be available for sale in GameStop stores for one week after their respective official street dates, and reservations on digital versions of these two titles will be filled," says the memo.

Mortal Kombat 11 is coming on April 23, while Days Gone is planned for an April 26 release. There are only a few games that are coming to PS4 prior to those dates, but after April 1: Phoenix Wright: Ace Attorney Trilogy, Earth Defense Force: Iron Rain, and World War Z. Phoenix Wright: Ace Attorney Trilogy and Earth Defense Force: Iron Rain won't have physical releases in the West, so there won't be another option for GameStop customers who pre-ordered digital versions of those games.

Customers at GameStop purchased digital codes through that retailer because they could spend trade-in credit directly. Now they'll have to use that credit to buy PlayStation Store cards, in increments of $10, $20, $50, $75, or $100. GameStop customers that have a problem with the change are supposed to be directed to Sony directly at 800-345-7669.

USG has reached out to Sony for comment and will update the story when it's received.

Sometimes we include links to online retail stores. If you click on one and make a purchase we may receive a small commission. See our terms & conditions.

Mike Williams

Reviews Editor

M.H. Williams is new to the journalism game, but he's been a gamer since the NES first graced American shores. Third-person action-adventure games are his personal poison: Uncharted, Infamous, and Assassin's Creed just to name a few. If you see him around a convention, he's not hard to spot: Black guy, glasses, and a tie.

Related articles

Sony Confirms PS4 Marvel's Spider-Man Owners Won't Get a Free Next-Gen Upgrade

We might need to make a Punnett square to explain this one.

Amnesia: The Dark Descent and Its Follow-Up Are Now Open Source

Ahead of Frictional's return to the series, the older Amnesias are going the way of Doom.

Baldur's Gate 3 Backs Up Its Early Access One More Week

Baldur's gonna be just a little late.

Kirby Fighters 2 Leaks on Nintendo's Own Site

Kirby's getting back into brawling.

You may also like

The Game Awards Will Host Its 2020 Show From Three Remote Locations

Geoff Keighley's big year-end show will be broadcast from LA, London, and Tokyo.

No Man's Sky's Origins Update Adds Richer Planets and Some Really Big Worms

Hello Games has found a way to expand its universe without, y'know, starting it over.

Blizzard Co-Founder Mike Morhaime Forms Dreamhaven, a Company With Two New Studios

The two studios, Moonshot and Secret Door, are helmed by former Blizzard veterans as well.

Microsoft CEO Says It Will Consider Buying More Video Game Companies in the Future

Even after a big buy, Xbox could still keep growing.