Sony No Longer Providing PlayStation Store Game Codes to Retailers [Update]

Sony No Longer Providing PlayStation Store Game Codes to Retailers [Update]

It looks like players won't be buying digital PS4 games from GameStop or Amazon anymore.

Update: A Sony spokesperson has provided USG with a statement confirming the change in policy.

"We can confirm that as of April 1, 2019, Sony Interactive Entertainment will no longer offer full games through SIE’s Global Digital at Retail program. This decision was made in order to continue to align key businesses globally. To support full games and premium editions, SIE will introduce increased denominations at select retailers. DLC, add-ons, virtual currency, and season passes will still be available," said the spokesperson.

It an odd shift of policy, Sony Interactive Entertainment will apparently no longer allow retailers worldwide to see PlayStation Network game codes. Currently, you can buy digital PSN game codes on other retailers, and then redeem them on the PlayStation Store. Twitter user Wario64 was the first to note the change. He posted a memo from GameStop with the listed change.

Starting April 1, it looks like all retailers worldwide will no longer sell game codes that can be redeemed on the PlayStation Store. GameStop is apparently going to work to remove all full digital game SKUs from its point-of-sale system "over the coming weeks." The major issue is GameStop customers who have pre-ordered digital PS4 games that come out after April 1, 2019. It seems two titles are exempt: Days Gone and Mortal Kombat 11.

"Guests with reservations on full game digital versions of PS4 games that release after April 1st, 2019 should be encouraged to switch their reservation to a physical version of the game. As an exception full game digital versions of Days Gone and Mortal Kombat 11 on PS4 will be available for sale in GameStop stores for one week after their respective official street dates, and reservations on digital versions of these two titles will be filled," says the memo.

Mortal Kombat 11 is coming on April 23, while Days Gone is planned for an April 26 release. There are only a few games that are coming to PS4 prior to those dates, but after April 1: Phoenix Wright: Ace Attorney Trilogy, Earth Defense Force: Iron Rain, and World War Z. Phoenix Wright: Ace Attorney Trilogy and Earth Defense Force: Iron Rain won't have physical releases in the West, so there won't be another option for GameStop customers who pre-ordered digital versions of those games.

Customers at GameStop purchased digital codes through that retailer because they could spend trade-in credit directly. Now they'll have to use that credit to buy PlayStation Store cards, in increments of $10, $20, $50, $75, or $100. GameStop customers that have a problem with the change are supposed to be directed to Sony directly at 800-345-7669.

USG has reached out to Sony for comment and will update the story when it's received.

Sometimes we include links to online retail stores. If you click on one and make a purchase we may receive a small commission. See our terms & conditions.

Mike Williams

Reviews Editor

M.H. Williams is new to the journalism game, but he's been a gamer since the NES first graced American shores. Third-person action-adventure games are his personal poison: Uncharted, Infamous, and Assassin's Creed just to name a few. If you see him around a convention, he's not hard to spot: Black guy, glasses, and a tie.

Read this next

Suspended Hearthstone Player Says He Accepts Blizzard's New Ruling

Blitzchung does wish Blizzard would reconsider its position on the casters, however.

Z1 and PlanetSide Developer Daybreak Hit With Another Round of Layoffs

Daybreak Game Company had two rounds of layoffs last year.

Fortnite Probably Isn't Dead, But Players Can't Help But Wonder What's Next

After a massive explosion, Fortnite users are left with only an eerie void and theories.

Mailbag of the Blood God: What to Play if You're New to RPGs

The Axe of the Blood God mailbag returns with conversation about what to play if you're new to RPGs, Final Fantasy 13, and more.

Blizzard Reduces Suspension of Hearthstone Player and Casters Following Community Outcry

Both Blitzchung and the two commentators have had their suspension halved.

What's The Scariest Video Game Setting?

COMMUNITY QUESTION | To continue with Halloween tradition, let's talk about the creepiest environments in games.

Blizzard Gives Gay WoW Classic Guild its Name Back, But Makes No Guarantees That It Won't Change Again

On top of the ongoing Hearthstone controversy, WoW Classic guild "GAY BOYS" is bringing attention to Blizzard meddling with their name.

More News

Suspended Hearthstone Player Says He Accepts Blizzard's New Ruling

Blitzchung does wish Blizzard would reconsider its position on the casters, however.

Z1 and PlanetSide Developer Daybreak Hit With Another Round of Layoffs

Daybreak Game Company had two rounds of layoffs last year.

Fortnite Probably Isn't Dead, But Players Can't Help But Wonder What's Next

After a massive explosion, Fortnite users are left with only an eerie void and theories.

Blizzard Reduces Suspension of Hearthstone Player and Casters Following Community Outcry

Both Blitzchung and the two commentators have had their suspension halved.

More on PlayStation Vita

Stardew Valley's Creator on Self-Publishing, the "Everything" Update, and His Future as a Solo Developer

Talking to Eric "ConcernedApe" Barone about the future of the popular farming sim.

Shovel Knight Developers Say King of Cards and Showdown Mark "The End"

After releasing these final two free updates, Yacht Club is moving on to new projects.

What's Your Favorite Fighting Game of All-Time?

COMMUNITY QUESTION | Let's celebrate Evo 2019 by talking about our favorite fighting games.

Stardew Valley Fish Guide

Fishing is one of the best ways to make money in Stardew Valley. Here’s all of the info you need to know.

Minecraft: Story Mode Episodes Re-Listed At $100 Apiece On Xbox Store To Deter New Purchases

A high price to pay to play Story Mode before it disappears.

The Best Resident Evil Games Ranked From Worst to Best

In this ranking of the best Resident Evil games, we decide which ones are Tyrant-grade and which ones are basic, brain-dead zombies.